Please follow the steps below to activate your license, if it is the first time you are using memoQ, or if you have not been using memoQ for a while and the license is gone.
1. Open memoQ.
2. Click the menu memoQ and then Activation.
3. If there is no valid license, or you have the wrong license, go to the tab ELM credentials.
4. Check the status for the memoQ-server.
If Status = None and ELM = Yes:
Click the server name, then Toggle ELM property (1) and Update credentials from ELM servers (2).
When your screen looks like this, continue with step 5.
5. Go back to the tab Licenses. Click Take ELM license, make sure the memoQ server is marked in the dialogue that opens and click OK.
In a perfect world, you will now have received a license (project manager or translator pro).
If not, please don't hesitate to get in touch with us.